Frequently Asked Questions

Where does Ventory Pro ship?

We currently ship within the United States.

How much is shipping?

Standard shipping is a flat $9.99 USD per order.

How long does delivery take?

Orders are normally processed within 1–3 business days. Estimated delivery is 4–14 business days after processing. Delivery estimates can vary by destination and carrier.

Will I receive tracking?

Yes. Tracking information is emailed once the order ships.

Can I return an item?

Eligible items can be returned within the window stated in our Refund Policy. Customers are responsible for return shipping unless the item arrived defective, damaged or incorrect.

How do I know whether a charger or accessory will work with my device?

Please review the compatibility information and product specifications on the product page before ordering. Wireless charging speed and compatibility can depend on your phone model, case, watch or earbuds model, and power setup.

What payment methods are available?

The payment methods currently available to your order are shown securely at checkout before you complete the purchase.

How can I contact Ventory Pro?

Email ventorypro@gmail.com. We aim to respond within 1–2 business days, Monday to Friday. If your message is about an order, please include the order number.